Attorney Liaison

Job Summary:

The Attorney Liaison specializes in processing medical records requests from attorney’s offices as well as performing a wide variety of tasks such as generating records, affidavits, and other documents as required. 

·Essential Job Duties and Responsibilities

• To review and respond to all Attorney requests received via mail, fax, and email, included but not limited to: Subpoenas, Affidavit requests, Billing, and medical records requests 

• Drafts and prepares records and affidavits pertaining to LOP cases

• Creates invoices and accepts payments for attorney and third-party records requests

• Tracks and follows up with outstanding requests and invoices • Ensures records are distributed within the legal time limits

• Provides customer service via telephone, email and in person daily 

• Follow-up on outstanding LOPs and unpaid claims • Other duties as assigned 

Minimum of 1-year Medical Office experience, ideal candidate has experience in either Medical Records or Insurance Billing 

• Knowledge of laws that regulate communication and privacy act. 

• HIPAA laws and understanding of the application of all above

• Prepare detailed correspondence for both internal and external audiences with professionalism

• Organized, detail oriented, able to manage time effectively and efficiently, customer service-oriented, with professional phone presentation, advanced computer skills, ability to research and resolve account questions

• Knowledge of the insurance and healthcare industry

• Ability to clearly communicate, both verbally and in writing

• Ability to multitask with ease and professionalism

• Ability to work independently as well as a team member

• Familiarity with Microsoft Outlook, Word, and Excel 

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