Specialist, Attorney Liaison

About MPOWERHealth:

For over a decade, MPOWERHealth has supported the independent musculoskeletal physician with best-in-class clinical services, back-office solutions, and advanced technology. We pride ourselves on being a partner that offers foresight to customers. We simplify what’s complex, and we help them find a better way. Our best-in-class analytics coupled with industry-leading expertise make MPOWERHealth the company our customers can rely on no matter what lies ahead.

Benefits:

• Multiple medical plan options
• Health Savings Account with company contributions
• Dental & vision coverage for you and your dependents
• 401k with Company match
• Vacation, sick time & Company paid holidays
• Company wellbeing program with health insurance incentives

ESSENTIAL WORK SKILLS/KNOWLEDGE & ABILITIES:

• • To review and respond to all Attorney requests received via mail, fax, and email, included but not limited to:
    • Subpoenas
    • Billing and medical records requests
    • Affidavit requests
  • Drafts and prepares records and affidavits pertaining to LOP cases
  • Creates invoices and accepts payments for attorney and third-party records requests
  • Tracks and follows up with outstanding requests and invoices
  • Ensures records are distributed within the legal time limits
  • Provides customer service via telephone, email and in person daily
  • Follow-up on outstanding LOPs

  Job Requirements:

   

  • Ability to review motions, subpoenas, complaints, and requests for records and independently determine how to process the matter most efficiently
  • Prepare detailed correspondence for both internal and external audiences
  • Establish and maintain effective working relationships with others
  • Organized, able to manage time effectively and efficiently, customer service-oriented, with professional phone presentation, advanced computer skills, ability to research and resolve LOP billing questions
  • Knowledge of the insurance industry
  • Professionalism in all dealings, both internal and external
  • Ability to clearly communicate, both verbally and in writing

• • Minimum of 3 years Medical Records experience
  • Heavy experience in attorney and LOP cases
  • Knowledge of laws that regulate communication and privacy act.
  • HIPAA laws and understanding of the application of all above

  Benefits:

  • 401k
  • PTO
  • Medical