Principle, Operations Analyst

• Partner with leadership to support strategic and operational initiatives across the organization.
• Analyze business operations, workflows, and performance metrics to identify improvement opportunities.
• Design, maintain, and distribute dashboards, reports, and analytics to track key performance indicators (KPIs) and operational outcomes.
• Translate data insights into actionable recommendations for leadership and cross-functional teams.
• Lead and support process improvement efforts to enhance efficiency, clarity, and scalability across teams.
• Identify bottlenecks, inefficiencies, and risks, and recommend practical solutions to improve workflows.
• Prepare executive-level materials including presentations, briefings, and decision memos.
• Facilitate cross-functional communication and alignment on priorities, goals, and initiatives.
• Document, standardize, and optimize processes, policies, and ways of working for better consistency and impact
• Monitor project progress, track deliverables, and ensure accountability across stakeholders.
• Act as a trusted advisor to leadership, providing insight and guidance on operational challenges and opportunities.
• Conduct operational analysis and generate insights to identify trends, opportunities, and areas for improvement across the organization.
• Develop and maintain reporting frameworks, track key metrics, and create dashboards to provide timely, actionable information to leadership and stakeholders.
• Lead process improvement initiatives, streamlining workflows, standardizing procedures, and optimizing operational efficiency.
• Prepare and deliver executive-level communication and storytelling, translating complex data and analysis into clear recommendations and decision-ready materials.
• Build and maintain strong relationships with stakeholders, facilitating alignment, collaboration, and influence across teams and functions.
• Apply critical thinking with strong attention to detail to assess operational priorities, anticipate risks, and support organizational decision-making.
• Coordinate and manage projects end-to-end, ensuring timely execution, follow-through on deliverables, and alignment with organizational goals.

Physical and Mental Demands

This position will spend long hours sitting and using office equipment and computers. The position may also entail light lifting of supplies and materials occasionally, up to and including 20 pounds in addition to reaching, stooping, standing, and walking. This position requires the ability to talk, hear, compare, compute, compile, copy, analyze, coordinate, synthesize, negotiate and communicate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.