Senior Cloud Engineer

The Senior Cloud Infrastructure Engineer focuses on the architecture, reliability, and security of the enterprise cloud ecosystem. This engineer administers, manages, and troubleshoots the organization's cloud/on premise IT Servers, Systems and Network and also provides Level 2 and Level 3 support to IT Service Desk for complex technical issues.

• Design, test, configure, and administer cloud infrastructure and hybrid systems.
• Oversee and troubleshoot issues related to cloud-based and on-premise systems, ensuring efficient
resolutions.
• Take key role in cloud infrastructure projects involving multiple teams, departments, and stakeholders.
• Provide Level 2 & Level 3 support to IT Service Desk, escalating and resolving complex technical issues.
• Collaborate with infrastructure, security, and application teams to optimize performance, resolve issues,
and enhance system security.
• Implement improvements in technical processes, ensuring systems' robustness, reliability, and
performance.
• Ensure infrastructure systems (cloud and on-premise) are properly licensed, maintained, and supported.
• Implement and maintain cybersecurity measures across the cloud infrastructure environment.
• Assist in optimizing network connectivity, performance tuning, and expanding systems as business
demands grow.
• Manage and maintain cloud-based and physical storage systems, ensuring redundancy and backup
systems are functioning.
• Document procedures, create knowledge base articles, and contribute to training resources for end-users
and IT staff.
• Keep abreast of new developments & offerings within Azure Infrastructure, and test and recommend new
solutions.
• Other duties as assigned.

• Bachelor's degree or equivalent combination of education and experience.
• 5-7 years’ experience in similar role; 4+ years of dedicated Azure Engineering experience.
• Azure Infrastructure as a Service, App Service, Azure VDI
• Infrastructure Administration of Azure SQL, Azure Data Factory
• Server Administration skills - Windows Services, IIS, Create Critical Alerts, Health Monitoring, File Shares,
Advanced, Print Services, etc.
• Intune and Office 365 Administration
• Azure DevOps Administration and Configuration
• MS Exchange Server and Exchange Online
• Azure Administration – Entra ID, Identity & Permissions, Intune (Endpoint Manager), OneDrive,
SharePoint, MFA, Universal Print, etc.
• PowerShell Scripting, Remote Management tools
• Networking - LAN/WAN, VLANs, Site-Site VPN, Layer 3 Switches, Routing, Firewalls etc.
• Azure Certifications a plus

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