Mentor, MCA - Phoenix, AZ

Under supervision of the MPOWERHealth CNIM Academy, Director, the MPOWERHealth CNIM Academy, Mentor conducts and communicates performance updates on Associate Technicians and assists with supplemental guidance and instruction. Duties are not limited to the responsibilities listed below and are subject to change for development and refinement of the MPOWERHealth CNIM Academy. This role is a secondary role and does not replace or substitute primary tech duties. See “IOM Technologist” job description for full details.

Training, Engagement and People

• Key responsibilities of Mentors is to develop, train, and positively encourage Associate Technicians as they begin their career in IOM. At the guidance of the Director, Mentors will facilitate teaching of medical knowledge, IOM theory and physical skills. The Mentor will provide Associate Technicians the resources they need to become highly trained CNIM Technologists.
• Mentor will facilitate the communications and establish a trusting network between mentor, associate technician, and territory manager(s).
• Resolve people issues in conjunction with HR and clinical leadership to help retain talent and mitigate company risk.
• Support clinical leadership in process when correcting behavior, by providing feedback, context, and facts to help inform leadership to make a productive decision.
• Develop relationships with techs and clinical leaders and promote open communication and transparency of progress.
• Develop strategic goals in conjunction with Territory Manager and Director to forward MPOWERHealth CNIM Academy initiatives
• Be available to support and promote hiring during Academy interviews and ensure the correct talent is selected.
• If there are no associate technicians in training, Mentor will be available to contribute to the Academy by aiding in the development of MPOWERHealth CNIM Academy content, beneficial education strategies for future hires, and educational event logistics if applicable.
• Strategize on identifying local talent in collaboration with recruiting. Once these individuals are identified, be a positive presence and answer questions potential candidates may have.
  
  See General Scope for additional Mentor requirements.

Case Coverage

• Case coverage for staffing needs as needed.
• Aid in identifying target cases, surgeons, hospitals that could contribute to Associate Tech achieving their case counts.
  
  See full details in IOM Technologist Job Description

OR Relations

• Focus on developing strong productive relationships with physicians, and Hospital staff and administration.
• When appropriate, engage with surgeons and staff to intake feedback on progress of Associate Technicians, improvements on workflow with the hospital work environment to ensure quality of patient care remains at a high quality.

• Knowledge of anatomy, physiology, neuroanatomy, pathologic processes, and aseptic techniques.
• Knowledge of procedures followed in conducting electrophysiological tests and examinations on patients.
• Knowledge of electrophysiological equipment used in performing tests on patients.
• Ability to analyze various electronic and neurophysiologic waveforms.
• Interpersonal communication skills necessary to interact with medical staff, patients, visitors, and other hospital employees.
• Ability to stand, turn and stoop among several types of equipment in an operating room suite.
• Ability to apply different types of electrodes to a patient’s anatomy with precision and speed in preparation of monitoring a surgical procedure.
• Ability to sit for extended periods of time, while concentrating on monitoring computer screen images during a surgical procedure.
• Ability to oversee and train fellows’ clinical processes and ensure efficiency and consistency with company protocols and standards.
• Ability to teach/lead OR mock set-ups and assess fellowship students on monitoring efficacy and IOM fundamentals.
• Ability to create or revise IOM curriculum for fellowship students.
• Ability to create comprehensive testing.
• Ability to comprehensively create power point lectures, discuss articles/clinical studies and IOM clinical in-services.
• Ability to deliver or arrange clinical in-services for all clinical staff as needed.
• Ability to assess student clinical IOM comprehension and address student weaknesses.
• Knowledge of JCAHO standards for ambulatory health.

WORKING CONDITIONS:

• Possible exposure to communicable diseases and hazardous materials with little likelihood of harm if established health precautions are followed.
• The use of protective clothing such as surgical clothing, gloves, glasses, and masks (PPE).
• Work requires lifting supplies, pushing, or carrying bulky pieces of equipment.
• Occasional travel for educational seminars, presentations, and Neurophysiology Society involvement
• Variable work schedule that may change due to PRN staffing needs, clinical case coverage for student(s) preceptor/ clinical assessments and clinical guidance.
• Will require cell phone availability for scheduled “on-call time” during weekends to cover add-on, elective or emergency cases.
• Physical demands would include lifting and transporting 40-45lbs of monitoring equipment to each facility utilizing proper lifting techniques.

LICENSURE, REGISTRATION OR PROFESSIONAL CERTIFICATION:

• CNIM required.
• Must hold a valid driver’s license.
• Minimum of bachelor’s degree or higher (i.e. Masters, PhD, MD).
• Must have current AHA BLS CPR certification.
• Must be in good standing with CQO standards and local clinical leadership.