Specialist, Verification of Benefits

About MPOWERHealth:

For over a decade, MPOWERHealth has supported the independent musculoskeletal physician with best-in-class clinical services, back-office solutions, and advanced technology. We pride ourselves on being a partner that offers foresight to customers. We simplify what’s complex, and we help them find a better way. Our best-in-class analytics coupled with industry-leading expertise make MPOWERHealth the company our customers can rely on no matter what lies ahead.

Benefits:

• Multiple medical plan options 
• Health Savings Account with company contributions
• Dental & vision coverage for you and your dependents
• 401k with Company match
• Vacation, sick time & Company paid holidays
• Company wellbeing program with health insurance incentives

The Verification of Benefits Specialist initiates phone contact with insurance carriers to verify and/or follow up on patient information in accordance with verification protocols. Representative will work to ensure that patients’ health care benefits cover required procedures and able to perform all essential duties with or without accommodations, including but not limited to:

• Aggressive follow up in collecting information/data from insurance companies
• Strong insurance verification experience and understanding Insurance Verification Knowledge
• Ability to Multitask and Attention to Detail
• Proficient Data Entry Skills
• Ability to Work Independently
• Proficient with Multiple Insurance Portals
• Ability to simultaneously handle multiple assignments and projects with speed and accuracy.
• Able to work efficiently and effectively under time constraints.
• Minimum typing skill of 40 wpm with 90% accuracy. Proficiency with the computer.
• Knowledge of medical terminology required.
• Excellent interpersonal, organizational, written and verbal communication skills required.
• Detail attentiveness required.
• Individual must be self-motivated and willing to self-direct.

• High school Diploma or equivalent
• At least 6 months experience in verifications
• Experiences with MS Office suites
• Respond promptly to all written communications, phone calls, voicemails, and emails
• Verify primary/secondary payer protocol and seek pre-authorizations
• Meet daily production goals as directed by management
• Ability to spell have excellent grammar and phone etiquette
• Develop and Maintain knowledge of individual payer billing and authorization requirements
• Exhibit positive attitudes, willingness to help wherever asked, staying focused and on task to the matter and understanding the role and impact they have on the departmental team at hand.