Business Analyst

HaloMD 

Who We Are: 

HaloMD specializes in Independent Dispute Resolution (IDR) through The No Surprises Act and state regulations for out-of-network healthcare providers, leveraging advanced technology and deep industry expertise to secure optimized reimbursements.

Job Summary:

The Senior Business Analyst is responsible for supporting the development and implementation of software applications across the organization by refining requirements, validating data, and assisting with testing activities. This role involves working closely with the Product Owner, stakeholders, and cross-functional teams throughout the full SDLC process to ensure that features are clearly defined, testable, and aligned with business needs. The role also includes hands-on analysis of system behavior and data, supporting backlog grooming, and ensuring that new features are delivered with clarity, accuracy, and measurable value.

Essential Duties and Responsibilities:

Requirements & Story Refinement:

• Work with the Product Owner and business stakeholders to refine user stories, acceptance criteria, and feature definitions.
• Break down high-level product features into clear, detailed, and testable requirements.
• Own and manage documentation that supports development including user flows, UI designs, edge cases, and validation logic.

Analysis & Data Investigation:

• Use SQL or other query tools to analyze data and validate assumptions behind features or bugs.
• Identify patterns or anomalies in data that impact workflows or automation rules.
• Support troubleshooting efforts by digging into the underlying data or system behavior.

Testing & QA Support:

• Collaborate with QA to define and verify test cases aligned to requirements.
• Support user acceptance testing (UAT), including preparing test scenarios and capturing feedback.
• Validate production changes and assist in regression testing where needed.

Cross-Functional Collaboration:

• Serve as a bridge between business SMEs and the technical team, ensuring both sides understand what’s needed and why.

• Participate in sprint ceremonies such as grooming, planning, and demos.
• Help ensure traceability of features from concept through delivery and validation.

• Identify opportunities to streamline support processes, improve system usability, and enhance overall support delivery through automation, feedback loops, and documentation enhancements.

Required Qualifications:

Education and/or Experience

• Education:
• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
• Experience:
• 10+ years of experience in IT project management, business analysis, software implementation, or a related role.
• Experience within the healthcare/healthcare technology industry preferred, not required
• Technical Skills:
• Proficiency in project management software (e.g., Confluence, Jira, Azure DevOps, etc.)
• Experience creating application UI mockups/designs preferred
• Understanding of software development life cycle (SDLC) in an Agile methodology
• Soft Skills:
• Excellent communication, leadership, and problem-solving skills.
• Ability to work under pressure and manage multiple projects simultaneously.

Perks & Benefits:

• Multiple medical plan options
• Health Savings Account with company contributions
• Dental & vision coverage for you and your dependents
• 401k with Company match
• Vacation, sick time & Company paid holidays
• Company wellbeing program with health insurance incentives

What’s Next?

If you’re ready to bring your skills and passion to our growing team, we want to hear from you! Apply today and help us create a future where success is the standard.