Specialist, Scheduling

About MPOWERHealth:

For over a decade, MPOWERHealth has supported the independent musculoskeletal physician with best-in-class clinical services, back-office solutions, and advanced technology. We pride ourselves on being a partner that offers foresight to customers. We simplify what’s complex, and we help them find a better way. Our best-in-class analytics coupled with industry-leading expertise make MPOWERHealth the company our customers can rely on no matter what lies ahead.

Benefits:

• Multiple medical plan options
• Health Savings Account with company contributions
• Dental & vision coverage for you and your dependents
• 401k with Company match
• Vacation, sick time & Company paid holidays
• Company wellbeing program with health insurance incentives

We are looking for a positive person who is interested in being a success and will help take the company to the next level. Mpower Healthcare, culture calls for superior customer service, excellent understanding of best practices in credentialing and a commitment to team problem solving and solutions. The seasoned professional for this job needs superior communication and computer skills including Microsoft Outlook, Word and Excel are essential.

• Books, coordinates, and reschedules patient appointments as needed.  
• Updates and maintains daily schedules for field technicians.  
• Ensures that all cases are covered.  
• Maintains and updates current information on schedules ensuring that patients are scheduled properly.  
• Actively communicates with field personnel and management as needed. 
• Obtains and enters new patient demographics and insurance; updates patient information, as necessary to maintain accuracy for billing. 
• Reviews all forms for accuracy and completion according to office policies prior to finalizing any case. 
• May assist with filing charts, demographic forms, HIPAA Acknowledgement forms, etc. 

• Assists with answering the phone and transferring to appropriate staff. 
• Maintains strictest confidentiality in accordance with HIPAA guidelines. 
• Other duties as assigned 

Education and/or Experience 

• High School degree or equivalent 
• At least 6 months experience in a general office environment 
• Minimum 1 year work experience in customer service 

Skills/Specialized Knowledge 

• Experience with MS Office applications including Word, Excel, Access, & Outlook 
• Medical terminology helpful. 

Other Requirements 

• Must maintain professional appearance.  
• Ability to be at work on a regular and consistent basis 

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