Revenue Recovery Manager

HaloMD

Who We Are: 

HaloMD specializes in Independent Dispute Resolution (IDR) through The No Surprises Act and state regulations for out-of-network healthcare providers, leveraging advanced technology and deep industry expertise to secure optimized reimbursements.

Essential Job Duties and Responsibilities

• Managing employee schedules/hours for staffing needs
• Monitoring and evaluating employee performance
• Collaborating and developing improvement plans, if necessary
• Monitoring progress and delegating employee assignments
• Managing small project teams to develop, execute, and complete assignments
• Documenting operational tasks and reporting to upper-level management
• Assisting with new employee onboarding and training programs
• Analyzing and monitoring Key Performance Indicators (KPIs)
• Identifying any problems with the current workflow
• Solving problems creatively
• Preparing and delivering reports of findings to leadership
• Overseeing the implementation of approved process improvements
• Carrying out training sessions and workshops to guide relevant teams
• Performing periodic quality checks
• Assisting in monitoring and measuring the outcomes of newly developed processes with upper-level leadership

Education & Experience

• High School Diploma or equivalent 
• Experience in AR or Insurance Collections 

Technical & Industry Knowledge

• Proficiency in Microsoft Office, especially Excel (formulas, pivot tables, filters, etc.)
• Familiarity with the insurance industry and the No Surprises Act (IDR process)
• Knowledge of CPT codes, HIPAA regulations, and communication/privacy laws
• Understanding of legal and medical terminology

Skills & Abilities

• Strong organizational, analytical, and problem-solving skills
• Ability to reconcile accounts and triage cases for procedural errors
• Prepare and submit weekly client reports
• Excellent verbal and written communication skills
• Professionalism in all interactions
• Collaborative team player

Other Requirements

• Consistent and reliable attendance
• Maintains a professional appearance
• Comfortable using a computer as the primary tool for job functions
• Performs other duties as assigned

Perks & Benefits:

• Fully Remote – Work from anywhere within the United States with reliable high-speed internet
• Multiple medical plan options
• Health Savings Account with company contributions
• Dental & vision coverage for you and your dependents
• 401k with Company match
• Vacation, sick time & Company paid holidays
• Company wellbeing program with health insurance incentives

What’s Next?

If you’re ready to bring your skills and passion to our growing team, we want to hear from you! Apply today and help us create a future where success is the standard. #IND123