Learning & Development Manager

Who We Are:
HaloMD specializes in Independent Dispute Resolution (IDR) through The No Surprises Act and state regulations for out-of-network healthcare providers, leveraging advanced technology and deep industry expertise to secure optimized reimbursements.

Position Overview:

The Manager of Learning & Development will lead the end-to-end strategy, design, and delivery of learning programs that enhance employee capability, accelerate onboarding, and support scalable growth across the organization. This role oversees all internal training initiatives, including technical training, new hire onboarding, leadership development, and career certification programs.

This is a high-impact, hands-on role that combines strategic oversight with day-to-day execution. The ideal candidate is both a visionary and a doer—comfortable rolling up their sleeves to build programs from the ground up while collaborating cross-functionally with HR, department leaders, and subject matter experts. This is a unique opportunity to shape learning and development in a rapidly growing healthcare company experiencing unprecedented scale and transformation.

Key Responsibilities:

Program Strategy & Execution

• Develop and execute a comprehensive learning and development strategy aligned to business goals and employee growth
• Lead the creation and facilitation of internal training programs, including leadership development, professional skills, technical onboarding, and cross-functional training
• Oversee Level 2 internal certification programs for role progression and career development

Onboarding & Technical Training

• Design and implement scalable onboarding programs for both general and technical roles, ensuring early productivity and consistent new hire experience
• Collaborate with engineering, IT, and product teams to build role-specific training and technical learning paths
• Manage and maintain technical training materials in collaboration with SMEs and technical writers

Instructional Design & Content Development

• Create blended learning solutions that include eLearning (SCORM-compliant), live instructor-led training, and asynchronous resources
• Oversee the development of engaging content such as presentations, facilitator guides, knowledge checks, job aids, and training videos
• Ensure all learning content meets accessibility standards and aligns with adult learning principles

Collaboration & Partnership

• Partner with HR, department leaders, and operations teams to assess learning needs and implement targeted solutions
• Advise on company-wide learning initiatives including compliance training, manager capability development, and performance enablement
• Act as a liaison to internal stakeholders to support adoption of learning tools, LMS platforms, and training reporting

Measurement & Continuous Improvement

• Track and analyze training outcomes, learner feedback, and participation data to refine programs
• Develop reporting dashboards to share insights on training effectiveness, completion rates, and impact on performance

Preferred Qualifications:

• 5+ years of experience in learning & development, instructional design, or training program management
• Strong knowledge of adult learning theory and instructional design principles
• Experience developing SCORM-compliant content and using authoring tools (e.g., Articulate, Rise, Captivate)
• Familiarity with LMS platforms, preferably with experience administering or optimizing one
• Excellent facilitation, communication, and project management skills
• Experience working with technical teams and translating complex information into accessible learning materials
• Technical writing experience or ability to guide technical documentation development is a strong plus

Perks & Benefits:

• Fully Remote – Work from anywhere within the United States with reliable high-speed internet, but preference is in the Dallas, TX area
• Multiple medical plan options
• Health Savings Account with company contributions
• Dental & vision coverage for you and your dependents
• 401k with Company match
• Vacation, sick time & Company paid holidays
• Company wellbeing program with health insurance incentives

What’s Next?

If you’re ready to bring your skills and passion to our growing team, we want to hear from you! Apply today and help us create a future where success is the standard. #IND123