Specialist, Credentialing- Remote

About MPOWERHealth:

For over a decade, MPOWERHealth has supported the independent musculoskeletal physician with best-in-class clinical services, back-office solutions, and advanced technology. We pride ourselves on being a partner that offers foresight to customers. We simplify what’s complex, and we help them find a better way. Our best-in-class analytics coupled with industry-leading expertise make MPOWERHealth the company our customers can rely on no matter what lies ahead.

Job Summary

We are seeking a dedicated and detail-oriented Credentialing Specialist with specialized experience in Intraoperative Neuromonitoring (IOM) and/or Extensive Hospital Credentialing Experience to join our Medical Staff Services team. This role is responsible for the end-to-end credentialing and privileging of both IOM physicians and technologists, ensuring compliance with Joint Commission, NCQA and applicable state and federal regulations. Proficiency in Salesforce and MD-Staff is required to manage credentialing workflows and maintain accurate provider records.

Benefits:

• Multiple medical plan options
• Health Savings Account with company contributions
• Dental & vision coverage for you and your dependents
• 401k with Company match
• Vacation, sick time & Company paid holidays
• Company wellbeing program with health insurance incentives

*This will be a remote positon, but candidate must be able to attend in person training if hired for the role.*

Key Responsibilities:

• Manage credentialing, recredentialing, and privileging processes for IOM physicians and technologists.
• Ensure provider credentials, including licensure, CNIM certifications, and supervising physician documentation, are verified and current.
• Ensure compliance with Joint Commission, NCQA and state/federal regulations.
• Maintain provider records using MD-Staff and Salesforce, ensuring data accuracy and integrity.
• Track and monitor expirable documents such as licenses, board certifications, and malpractice coverage.
• Coordinate onboarding of new IOM providers, including primary source verifications and background checks.
• Support and monitor FPPE/OPPE processes in accordance with organizational and regulatory requirements.
• Collaborate with medical staff, legal, and operational leadership to ensure timely and compliant credentialing decisions.
• Assist with development, planning, and implementation of credentialing/privileging procedures and criteria.
• Assist in audits, accreditation surveys, and internal quality reviews.
• Facilitate the annual review of Medical Staff Bylaws, Rules, and Regulations.
• Develop and maintain IOM-specific privilege forms and assist with criteria updates as needed.
• Ensure compliance with Texas Standardized Credentialing requirements where applicable.
• Participate in quality improvement and continuous learning initiatives.
• Provide mentorship and training for new staff as needed.

Required Qualifications:

• High School Diploma or GED
• Minimum 2 years of credentialing experience, preferably in IOM, neurodiagnostic, or allied health
• Proficiency with MD-Staff, Salesforce, and Microsoft Office Suite (Excel, Word, Outlook, SharePoint)
• Solid understanding of Joint Commission, NCQA and credentialing standards
• Strong organizational skills with high attention to detail
• Excellent verbal and written communication skills
• High attention to detail and accuracy
• Ability to handle confidential information with discretion
• Proven ability to manage multiple deadlines and shifting priorities independently

Preferred Qualifications:

• Experience credentialing IOM technologists and supervising physicians
• Experience with credentialing software and database management
• Familiarity with CNIM certification ABRET guidelines, and neuromonitoring practice standards
• Knowledge of state licensing and medical staff organizational structures
• Prior experience supporting medical staff committees, bylaws, and regulatory documentation

Additional Competencies:

• Ability to work independently in a deadline-driven environment
• Strong problem-solving and critical-thinking skills
• Professional demeanor and ability to manage change effectively
• Commitment to high-quality service and continuous improvement