Inside Sales Representative – IDR Services (Healthcare)

HaloMD

Who We Are: 

HaloMD specializes in Independent Dispute Resolution (IDR) through The No Surprises Act and state regulations for out-of-network healthcare providers, leveraging advanced technology and deep industry expertise to secure optimized reimbursements.

Job Summary:

As an Inside Sales Representative at HaloMD, you will be instrumental in driving awareness and adoption of our Independent Dispute Resolution (IDR) services among healthcare providers across the country. You will engage directly with physician groups, hospitals, and provider organizations—specifically those operating out-of-network in emergency medicine, anesthesia, radiology, air ambulance, and laboratory services.

This role requires high outbound activity, strong communication skills, and the ability to clearly articulate the value of our IDR process in maximizing reimbursement under the No Surprises Act and other state-level protections. You will serve as the first point of contact for prospective clients, identify qualified opportunities, and schedule consultations with our senior sales and legal experts.

Essential Job Duties and Responsibilities

• Execute high-volume outbound cold calls, emails, and LinkedIn outreach to key decision-makers (billing directors, VP of Revenue, practice managers, and physicians).
• Identify and qualify potential clients who may benefit from arbitration support through the federal or state-level IDR process.
• Clearly communicate the financial and compliance benefits of IDR services, including our historical success rates, recovery timelines, and legal positioning.
• Schedule consultations and demo sessions with Account Executives and legal partners.
• Follow up on inbound inquiries from marketing campaigns, conferences, or referrals.
• Maintain precise records of all outreach and interactions within the CRM (e.g., Salesforce or HubSpot).
• Collaborate closely with marketing to enhance targeting, refine messaging, and share campaign feedback.
• Meet or exceed monthly activity, conversion, and pipeline generation goals.

Required Qualifications:

• Bachelor’s degree or equivalent experience in business, sales, healthcare, or legal services.
• 2+ years in B2B inside sales, preferably within healthcare, RCM, or legal services.
• Exceptional communication and follow-up skills, with a persuasive and consultative approach.
• Experience in cold calling, objection handling, and pipeline development.
• Working knowledge of healthcare payer systems, out-of-network billing, or the No Surprises Act is highly desirable.
• Proficiency in CRM systems and sales enablement tools.

Preferred Qualifications:

• Experience engaging with medical billing teams, hospital administrators, or physician leadership.
• Understanding of federal and state-level IDR mechanisms and payer-provider disputes.
• Background in revenue cycle management, legal intake, or healthcare consulting is a strong plus.

Success in This Role Means:

• You're generating a consistent stream of high-quality, arbitration-eligible leads.
• You understand the nuances of out-of-network reimbursement and can clearly communicate the strategic advantages of IDR.
• You’re a proactive contributor to a fast-paced revenue team, committed to helping providers recover underpaid or denied claims.
• You maintain CRM accuracy and high outreach velocity, ensuring that the sales team operates from a healthy, data-driven pipeline.

Perks & Benefits:

• Fully Remote – Work from anywhere within the United States with reliable high-speed internet
• Multiple medical plan options
• Health Savings Account with company contributions
• Dental & vision coverage for you and your dependents
• 401k with Company match
• Vacation, sick time & Company paid holidays
• Company wellbeing program with health insurance incentives

What’s Next?

If you’re ready to bring your skills and passion to our growing team, we want to hear from you! Apply today and help us create a future where success is the standard.

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