Patient Financial Advocate

About MPOWERHealth:

For over a decade, MPOWERHealth has supported the independent musculoskeletal physician with best-in-class clinical services, back-office solutions, and advanced technology. We pride ourselves on being a partner that offers foresight to customers. We simplify what’s complex, and we help them find a better way. Our best-in-class analytics coupled with industry-leading expertise make MPOWERHealth the company our customers can rely on no matter what lies ahead.

Benefits:

• Multiple medical plan options
• Health Savings Account with company contributions
• Dental & vision coverage for you and your dependents
• 401k with Company match
• Vacation, sick time & Company paid holidays
• Company wellbeing program with health insurance incentives

• Review weekly clinical reports to ensure aware of all cases where an adverse outcome occurred; these patients will be handled separately from other routine phone calls.
• Daily routine phone calls to all patients provided IOM services by NNS; routine script will be drafted and presented to employee to work identifying 3-5 basic questions to ask and document on each patient.
• Document patient feedback.
• Make detailed notes on patient's accounts after correspondence from patient, insurance, attorney, etc.

• Minimum of 1-year Medical Collections Experience
• Knowledge of CPT, and/or ICD-10
• Knowledge of legal and regulatory government provisions
• Knowledge of laws that regulates communication and privacy act. HIPAA laws 
• Skill in fast data entry and accuracy.
• High level of discretional, interpersonal skills.
• Tactfulness in dealing with patients, co-workers and other professional offices.
• Knowledge of medical terminology

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