Senior Project Manager & Business Analyst

About MPOWERHealth:

For over a decade, MPOWERHealth has supported the independent musculoskeletal physician with best-in-class clinical services, back-office solutions, and advanced technology. We pride ourselves on being a partner that offers foresight to customers. We simplify what’s complex, and we help them find a better way. Our best-in-class analytics coupled with industry-leading expertise make MPOWERHealth the company our customers can rely on no matter what lies ahead.

Benefits:

• Multiple medical plan options
• Health Savings Account with company contributions
• Dental & vision coverage for you and your dependents
• 401k with Company match
• Vacation, sick time & Company paid holidays
• Company wellbeing program with health insurance incentives

Job Summary

The Senior Technical Project Manager/Business Analyst is responsible for planning, coordinating, and managing the development and implementation of software applications across the organization. This role involves working closely with stakeholders, vendors, and cross-functional teams through the full SDLC process to ensure that new applications are successfully deployed, meet business requirements, and are integrated with existing systems. 

Essential Job Duties and Responsibilities

• • Project Management: 
  • Lead the planning, scheduling, and execution of application development and implementation projects. 
  • Ensure that projects are completed on time and to scope 
  • Adopt agile methodology, apply its principles, and train users 
  • Identify improvement opportunities (proactive and reactive) 
  • Assist in tracking progress of deliverables and communicating 
  • Build and maintain strong relationships with business and IT users, both, onshore and offshore 
  • Business Analysis / Stakeholder Engagement: 
  • Work with business units to gather and document requirements.  
  • Act as the primary point of contact between the IT department, vendors, and business users. 
  • Work with business users, technology team, and external clients/vendors to identify and understand business needs related to application UI, integration, reporting and bug fix needs 
  • Elicit, analyze and validate requirements, understand dependencies and perform gap analysis 
  • Document requirements and specifications, and provide to all stakeholders for approval 
  • Coordinate closely with developers to ensure requirements are communicated and implemented 
  • Work closely with business users to verify business requirements are met and assist them with testing 
  • Vendor Management: 
  • Coordinate with third-party vendors for software design, delivery, customization, and support. 
  • Team Coordination: 
  • Collaborate with cross-functional teams, including IT, operations, and business units, to ensure seamless integration and operation of new applications. 
  • Quality Assurance: 
  • Oversee and partake in the testing processes to ensure that applications function as intended. 
  • Identify and resolve issues during the implementation process. 
  • Training and Support: 
  • Develop and deliver training programs for end-users. 
  • Provide ongoing support post-implementation to ensure user adoption and satisfaction. 
  • Risk Management: 
  • Identify potential risks and develop mitigation strategies. 
  • Reporting: 
  • Generate reports on implementation progress, budget status, and key performance indicators. 
  • Present findings to senior management. 

Education and/or Experience 

• Education: 

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field. 

• Experience: 

• 10+ years of experience in IT project management, business analysis, software implementation, or a related role. 

• Experience within the healthcare/healthcare technology industry preferred, not required 

• Technical Skills: 

• Proficiency in project management software (e.g., Monday, Jira, Azure DevOps, etc.) 

• Experience creating application UI mockups/designs preferred 

• Understanding of software development life cycle (SDLC) in an Agile methodology 

• Soft Skills: 

• Excellent communication, leadership, and problem-solving skills. 

• Ability to work under pressure and manage multiple projects simultaneously. 

Other Requirements

• Must maintain professional appearance.
• Ability to be at work on a regular and consistent basis

Physical and Mental Demands

This position will spend long hours sitting and using office equipment and computers. The position may also entail light lifting of supplies and materials occasionally, up to and including 20 pounds in addition to reaching, stooping, standing, and walking. This position requires the ability to talk, hear, compare, compute, compile, copy, analyze, coordinate, synthesize, negotiate and communicate. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Work Environment

Standard office working environment that may be busy and noisy at times.

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