Specialist, Medical Records

About MPOWERHealth:

For over a decade, MPOWERHealth has supported the independent musculoskeletal physician with best-in-class clinical services, back-office solutions, and advanced technology. We pride ourselves on being a partner that offers foresight to customers. We simplify what’s complex, and we help them find a better way. Our best-in-class analytics coupled with industry-leading expertise make MPOWERHealth the company our customers can rely on no matter what lies ahead.

The Medical Records Specialist is responsible for collecting medical records and processing mail at our San Antonio office location. 

Benefits:

• Multiple medical plan options
• Health Savings Account with company contributions
• Dental & vision coverage for you and your dependents
• 401k with Company match
• Vacation, sick time & Company paid holidays
• Company wellbeing program with health insurance incentives

• Processes incoming mail, including checks and correspondence
• Reviews and logs payments into Excel Spreadsheets
• Processes outgoing mail by assisting billing team with collecting documents to be sent to insurance carriers
• Reviews records for completeness, accuracy and compliance with regulations
• Requests, uploads and logs Medical Records
• Maintains continuity of work operations by documenting and communicating actions, irregularities and continuing needs. 
• Follows HIPAA policies and procedures to ensure protected health information is secure. 
• Other duties as assigned.
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Education and/or Experience

• High School degree or equivalent
• 1-2 years office experience, preferably in a health care setting
• Experience with MS Office applications including Teams, Word, Excel and Outlook

Skills/Specialized Knowledge

• Detail oriented and strong organizational skills.
• Knowledge and ability for data entry and retrieval using a standard keyboard.
• Manage multiple projects and timelines.

Other Requirements

• Must maintain a professional appearance.
• Ability to be at work on a regular and consistent basis. 

Physical and Mental Demands

• Ability to stand for extended periods of time while processing mail. 
• At times, may be expected to sit for long periods using office equipment and computers. 
• The position involves lifting supplies and materials occasionally, up to and including 20 pounds, in addition to reaching, stooping, standing and walking. 
• This position requires the ability to communicate and collaborate in person within the office environment as well as with remote co-workers over electronic communications. 

Work Environment

• Standard office working environment that may be busy and noisy at times.
• This is not a remote or hybrid position, the Medical Records Specialist is required to work in office.

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